Refund policy

We want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help. Please email Makeupyoself@outlook.com first for all issues.

Return Eligibility

  • Refunds or replacements are only considered within 7 days of the purchase date.  

  • Items must be unused, unopened, and in their original packaging.

  • A valid proof of purchase (order number or receipt) is required.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Replacements

  • If your item arrives damaged, defective, or incorrect, please contact us within the 7‑day window.

  • A replacement will be arranged once the issue has been verified.

Non‑Returnable Items

  • For hygiene and safety reasons, certain beauty and cosmetic products cannot be returned once opened.

How to Start a Return

To begin a return or replacement request, please contact us with your order details and a brief description of the issue. Our team will guide you through the next steps.